Home » Appendices » Appendix 3

Appendix 3

Where to get help

Department for Communities & Local Government (DCLG)
Responsible for policy on housing, planning, regional and local government and the fire service. Provides a range of useful information and leaflets.
www.communities.gov.uk

Department of Work and Pensions
Provides benefits and services for a wide range of people including Housing Benefit.
www.dwp.gov.uk

Direct.gov.uk
Links to government departments and local council websites.
www.direct.gov.uk

The court service
For court forms and information leaflets.
www.hmcourts-service.gov.uk

The Residential Property Tribunal
For information about the work of the Rent Assessment Committees and their jurisdiction under the Housing Act 2004.
www.rpts.gov.uk

Health and Safety Executive
For information about gas safety.
www.hse.gov.uk

Office of Fair Trading
Consumer advice and guidance on unfair terms in tenancy agreements.
www.oft.gov.uk

LACORS
Responsible for overseeing local authority regulation.
www.lacors.gov.uk

Department of Business Innovation and Skills
www.berr.gov.uk

Valuation Office Agency
www.voa.gov.uk

Planning Portal
Online planning and building regulations resource.
www.planningportal.gov.uk

HM Revenue & Customs
Consumer advice and guidance on unfair terms in tenancy agreements.
www.hmrc.gov.uk

Ministry of Justice
Includes information on civil procedure rules.
www.justice.gov.uk

Residential Property Tribunal Service (RPTS)
Public body that can decide many Rent and Leasehold disputes.
www.rpts.gov.uk

Landlords Associations

Landlords associations provide advice and information for member landlords. Some organisations provide information accessible to non-members.

Residential Landlords Association
Supporting all private rented sector landlords. Owned and trusted by its members. For information or membership enquiries call 0845 666 5000 or visit the website.
www.rla.org.uk

National Landlords Association
For further information or to join over the telephone (by credit or debit card) the Membership Department is on 020 7840 8937 or email info@landlords.org.uk. It is also possible to join via the website.

www.landlords.org.uk

Association of Residential Letting Agents
www.arla.co.uk

Landlords UK
Links, forums and information.
www.landlords-uk.net

Landlord Law
Legal information, forms and services for Landlords and Tenants.
www.landlordzone.co.uk

London Landlord Accreditation Scheme
www.londonlandlord.org.uk

Decent and Safe Homes (East Midlands)
www.eastmidlandsdash.org.uk

Residential Landlord
Free information and advice for landlords and property investors.
www.residentiallandlord.co.uk